Darlene Dyck, a patient- and family-centred care representative with Cypress Health Region, shares details of her touching health care story in a powerful new video.
Produced by the Cypress Health Region, the underlying theme of the video is that telling a story is a doorway into someone else’s personal space.
“Other patients and families may be able to relate to Darlene’s story on a personal level, or know someone who has a similar experience,” says Brad Boutilier, Manager of Communications with the Region.
Whether it is a positive or negative story, we can all benefit so much by listening and understanding how patients and families have been impacted in our health system.”
‘Nothing About Me… Without Me’ – this statement captures how the patient voice has evolved and has taken health care from a model of care (where care was determined by the providers) to a more collaborative approach where patients direct their own health care needs.
Watch the video here.
Photo: Darlene Dyck, a patient- and family-centred care representative with Cypress Health Region.